LevelUp Casino licence and legality in Australia
Available in AULevelUp Casino operates internationally under Novatrix SRL and lists current non-Australian gaming licences, but that does not create a lawful online-casino route for customers in Australia. Australian law treats online casino games differently from licensed wagering products, so the local legal position has to be separated from the operator’s overseas licence records.
Table of Contents
- Is LevelUp Casino legal for Australian customers?
- ACMA enforcement history belongs to the earlier operator period
- Current overseas licences sit with Novatrix SRL
- Consumer protection follows the Australian legal position first
- Common questions about LevelUp Casino licensing
- Overseas licensing does not alter the Australian prohibition
Is LevelUp Casino legal for Australian customers?
No. Offering online casino services to people in Australia is prohibited under the Interactive Gambling Act framework. ACMA’s current investigations material lists Level Up among services found to have provided a prohibited interactive gambling service with an Australian-customer link. That Australian position applies regardless of the fact that the operator also appears in overseas gaming-licence records.
Australia does not offer a local licensing path that would allow an offshore operator to obtain an Australian online-casino licence and then legally provide casino games such as slots or roulette to people in Australia. ACMA can investigate prohibited services, issue enforcement measures and arrange blocking of illegal offshore gambling websites. The local question is therefore straightforward: an Anjouan or Tobique licence does not make the LevelUp Casino online-casino service lawful for Australian customers.
| Layer | LevelUp Casino position | What it means |
|---|---|---|
| Australia | Online casino service prohibited | There is no Australian online-casino licence that makes this casino offer lawful to people in Australia. |
| Anjouan | Novatrix SRL holds B2C licence ALSI-202508056-FI2; levelupcasino.com appears in the register | This is an overseas licence record and does not replace Australian law. |
| Tobique | Novatrix SRL appears as a B2C licence holder; LevelUp states licence No. 0000002 | The holder record is relevant to the operator’s overseas status, with a narrower public domain-to-number mapping than the Anjouan entry. |
| Historical enforcement | Older ACMA material names Dama N.V. in relation to Level Up Casino | The historical operator record should not be confused with current Novatrix SRL ownership. |
The distinction matters because “has a gaming licence somewhere” and “may lawfully serve Australian online-casino customers” answer different questions. The first concerns the operator’s status in another jurisdiction. The second is governed by Australian law, where the online-casino service itself falls within the prohibited interactive gambling framework.
ACMA enforcement history belongs to the earlier operator period
ACMA enforcement material has linked Level Up Casino with Dama N.V. That record is historically important because it shows the brand has already appeared in Australian regulatory action. Dama N.V. belongs to that earlier operator period; current operator information identifies Novatrix SRL, a Costa Rica company, as the business behind LevelUp Casino.
The historical and current records can be kept straight with a simple sequence:
- Earlier ACMA material connected Level Up Casino with Dama N.V. and enforcement under the Australian interactive-gambling framework.
- Current LevelUp Casino corporate disclosures identify Novatrix SRL as the operator.
- Current overseas licence records place Novatrix SRL in Anjouan and Tobique licensing systems.
- ACMA’s current investigations material still lists Level Up in connection with a prohibited interactive gambling service for Australia.
This sequence avoids a common mistake: carrying old Curaçao-era operator details forward as if they still described the current business. The relevant current entity is Novatrix SRL, while Dama N.V. remains part of the brand’s enforcement history.
Current overseas licences sit with Novatrix SRL
Novatrix SRL holds Anjouan Gaming licence ALSI-202508056-FI2 as a B2C operator. The public Anjouan register lists the licence as valid, issued on 25 August 2025 and expiring on 24 August 2027. Crucially for entity matching, levelupcasino.com is explicitly included among the domains registered under that licence. That direct domain match ties the LevelUp Casino website to the licence record more clearly than an operator-name-only entry would.
The Tobique record is a little different. LevelUp Casino states that it operates under E-gaming licence No. 0000002 issued by the Tobique Gaming Commission. Novatrix SRL is present in Tobique’s public B2C holder register, with validity shown to 13 March 2027. The public holder row identifies Novatrix as a licence holder, but the same row does not visibly pair levelupcasino.com with licence No. 0000002. The number-to-brand link appears in LevelUp Casino’s own footer information and in the AskGamblers profile.
- Anjouan: B2C licence ALSI-202508056-FI2; levelupcasino.com appears directly in the public register entry; expiry 24 August 2027.
- Tobique: Novatrix SRL appears in the B2C holder register; validity shown to 13 March 2027; LevelUp states licence No. 0000002.
- Australia: these overseas records do not create local permission to provide online casino services to people in Australia.
The Anjouan entry gives the stronger public domain-level match because the casino domain is visible in the licence register itself. The Tobique entry still supports Novatrix SRL’s status as a B2C holder, but the public register view is less explicit about the LevelUp domain and licence number in one place. That difference is useful when reading licence claims because operator identity and domain scope are both relevant.
A licence record can answer several separate questions: who the licensed entity is, which licence number applies, how long the licence remains valid and which domains fall within its scope. The Anjouan record answers all four more directly for LevelUp Casino because the domain appears with the licence. The Tobique holder record answers the operator and validity questions clearly, with the LevelUp-to-number connection supplied through the casino’s own licence disclosure and the AskGamblers profile. Keeping those pieces separate avoids overstating what a single register row shows.
Consumer protection follows the Australian legal position first
For people in Australia, ACMA is the relevant federal enforcement authority for prohibited interactive gambling services. Its role is not the same as handling every individual player dispute with an offshore casino. An overseas licensing body may have its own complaint or licence-enforcement processes, but those sit outside the Australian local-licence framework because there is no lawful Australian online-casino licence for this service.
The practical implications can be separated by issue:
| Issue | Relevant layer | Practical implication |
|---|---|---|
| Can the casino legally be offered to people in Australia? | Australian law / ACMA | No; the online-casino service falls within the prohibited interactive gambling framework. |
| Does the operator hold overseas gaming licences? | Anjouan and Tobique | Yes; those records describe the operator’s status in those licensing systems. |
| Does an overseas licence become an Australian licence? | Australian law | No; overseas licensing does not replace the Australian prohibition. |
| Where does historical Dama N.V. material fit? | ACMA enforcement history | It describes an earlier operator period and should not be used as the current company identity. |
If a player is dealing with an account or payment issue, it helps to keep the type of problem separate from the legal status. Payment-method mechanics are covered in the payments guide, and identity checks plus player controls are covered in the account guide. Those product details do not change the Australian legal position described here.
For gambling-related support rather than a regulatory complaint, Gambling Help Online provides free and confidential help, and the National Gambling Helpline is available on 1800 858 858 around the clock. Legal or tax questions about an individual situation need professional advice specific to the person’s circumstances.
The distinction between enforcement, licensing and player support is important in practice. ACMA deals with the Australian prohibited-service framework. Overseas regulators deal with the licences they issue to operators. Gambling Help Online and the National Gambling Helpline deal with harm and support needs. Those channels may all be relevant to the same person, but they solve different problems and should not be treated as interchangeable complaint routes.
Common questions about LevelUp Casino licensing
Does LevelUp Casino have an Australian online-casino licence?
No. Australia does not provide a lawful online-casino licensing route for offering these casino services to people in Australia.
Which company currently operates LevelUp Casino?
Novatrix SRL is the current operator identified in LevelUp Casino’s corporate information and current overseas licence records.
What is the Anjouan licence number?
ALSI-202508056-FI2. The public Anjouan register includes levelupcasino.com under that B2C licence and shows expiry on 24 August 2027.
Why does Dama N.V. appear in older Australian material?
Dama N.V. belongs to an earlier operator period associated with ACMA enforcement history. Current operator information points to Novatrix SRL.
Overseas licensing does not alter the Australian prohibition
LevelUp Casino has current overseas licence records tied to Novatrix SRL, and the Anjouan register provides a direct match to levelupcasino.com. Those records are relevant to the operator’s international status. For Australian customers, however, the controlling point remains local: online casino services are prohibited, ACMA lists Level Up in current investigation material, and there is no Australian online-casino licence that changes that position.
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Published by the Levelupcasino1.net team.
